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Deliriation's Profile User Rating: -----

Reputation: 0 Neutral
Group:
Members
Active Posts:
4 (0 per day)
Most Active In:
Customer Service (3 posts)
Joined:
02-June 11
Profile Views:
420,033
Last Active:
User is offline Feb 03 2012 10:21 PM
Currently:
Offline

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Forum Newbie
Age:
Age Unknown
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Birthday Unknown
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Posts I've Made

  1. In Topic: Item status please!

    25 August 2011 - 03:16 PM

    Order # 100018468. Order status only stated "In Production" which only tells me the items are being made, not that they're on backorder, or that theres a shortage of materials, or an ETA.
  2. In Topic: Item status please!

    25 August 2011 - 02:00 PM

    It's in transit right now. There's no problem with having a shortage on material or inaccurate inventory (although that is something that needs to be looked after), but there is a problem with NO communication whatsoever. I'd be alright with waiting if I knew why. You guys can't possibly expect to run a successful online store if you can't send out emails notifying your clients why they're waiting 30 days for their order to be shipped. Perhaps something you should be letting your bosses and your webstore department be aware of.

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