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25 April 2008 - 11:00 AMHello everyone.
I bought a Save Phace Boo mask, because I was in the market, and they look cool to me(dont want to start a how good or bad they look thread). Plus they have a multicam design which is perfect for my uni.
I received my mask yesterday and have the problem with my thermal lense not fitting.
So I called up Save Phace today to make sure I will get a new one when they are available. I called the general customer service line and spoke to a very nice guy who explained the whole situation and informed me that everyone that has a defective lense that sends in their registration card(unless you bought it from their site), will have a new one shipped to them as soon as they are available. It was a screw up on the manufacturers end that they could not have foreseen.
As I spoke to this very informative guy who was overly nice, and very well informed. I thought wow they do have great service! He told me how he plays airsoft, and how they stand by their product. He took my suggestions I had for future masks whole heartedly, and was in no rush to get off the phone(I think I actually had to cut the conversation off, I was at work).
Then while BSing on the line with me, he states that he is Jeff?(I think, sorry I forgot you name!), and he is the CEO of the company! I was kinda floored that the CEO would be answering the customer service phones! I honestly was on the phone with him for over a 1/2 hour, and he explained many things that have been stated here and why they did certain things over others.
I think this just shows that this is a great company. It has a grass roots upbringing which you dont see much anymore in a industry that is crowded with money hungry corporations.
I am not going to go into why the masks are good, how they look. I would like to just say in conclusion that before you pass judgment on their product, try one. Try it on, and see how it feels, pictures dont do it justice. If you have any questions, give them a call. You will talk to a real person who will give you all the info you want, and probably more!
I just wanted to share my experience, and would encourage everyone to keep a open mind about their products. Its people like these guys that are going to make paintball better for all of us. They are trying to do something different, outside the box.
PS. I have yet to play with the mask yet, I will tomorrow and give a review.
I just wanted to comment on their superior service.
26 February 2008 - 06:47 AMFirst off, sorry if this is in the wrong place, I didnt know where else would be appropriate to to post this question.
I have been painting my ION digital camo with duracoat.
I am having problems getting smooth edges inside the slots of my custom body.
I have tried male and Female stencils. I have tried cutting them in with masking tape. I just cant seem to get it right.
From afar it looks fine, but up close the edges inside the slots are a little fuzzy.
The duracoat FAQ says you cant brush it on at all.
I dont understand why I wouldn't be able to take a fine detail brush and just finish the corners of some patterns inside the slots.
These are areas that will probably never get abused because they are recessed. So I wont have to worry too much about scratching or anything else.
Can anyone give me some insight on whether I can do this with any success or not?
Its not a close up, but here is a pic of what I am talking about.
06 February 2008 - 05:43 AMI am starting my first attempt at painting my tactical ION.
I bought a duracoat 4 color Wilderness Mirageflage kit from Houts enterprises.
All the painting will be done by a small airbrush
Everything was cleaned and media blasted prior to painting
I wont be painting my Q loader at this point. i want to see what it looks like plain before I make a decision. I have read on here painting the Q loaders is very difficult.
The base marker is a new ION XE
-custom milled tactical body
-custom milled sight riser
-Freak back, All American Front barrel
-AKA 2 liter regulator
-Q Loader with 90 degree elbow
-Trinity folding stock
-red dot sight
Here is a pic of the marker when I was in my testing phase of the body. Both the body and riser were only roughly milled at this point(and weighed a ton!).
I slapped on a few coats of rattle can flat black just for testing at the field. So dont flame it!
Here is a shot of the body, barrel, reg, and grip frame stripped and ready for paint.
Here are some pics after my base coat of wilderness tan was applied
What does everyone think?
-2 questions I have:
1. The body of my marker has a ton of slots on it. What is the best way to lay stencils over these? Should I fold them inside the slots, or lay them flat across them?
2.Do most people assemble the marker and lay the stencils, or keep it apart and try to lay them out?
I have read where people have done it both ways.
I was thinking of assembling it, laying the stencils and painting the black.
Then laying more stencils and laying the brown.
Then disassemble the marker and painting everything the green.
Thanks for everyones thoughts and help in advance