Special Ops Paintball: POSTING GUIDELINES FOR THIS SECTION - Special Ops Paintball

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POSTING GUIDELINES FOR THIS SECTION Include item numbers where applicable! Rate Topic: -----

#1 User is offline   Nexus Rex 

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Posted 12 January 2006 - 12:51 PM

1. General Customer Service Inquiry Format

In order to help us best help you, please follow these guidelines:

#1 - Topic title should sum up the reason for your inquiry, ex: "More Info. on Item 261 0002 Please," "Lenses: Thermal vs. Regular?," "Stock Check on Item 261 0002," etc.

#2 - Include item number in any reference to an item. This will help avoid confusion over similar products.

#3 - Explain yourself well and write as clearly as possible.



2. Existing Order Inquiry Format

In order to help us best help you, please follow these guidelines:

#1 - Topic title should sum up the reason for your inquiry, ex: "Didn't Get a Tracking Number," "Need to Add Item," "Confused About Shipping," etc.

#2 - The first line of your post should be your order number.

#3 - Explain yourself well and write as clearly as possible.



3. Request for Return or Exchange Format

In order to help us best help you, please follow these guidelines:

#1 - Topic title should sum up the reason for your inquiry, ex: "Have Not Received My Exchange," "Need an RA Number," "Need RA for Exchange," etc.

#2 - The first line of your post should be your order number.

#3 - The second line should read "RETURN" or "EXCHANGE."

#4 - Explain yourself well, write as clearly as possible, and include all items your would like to return/exchange including part numbers.

This post has been edited by slinkyaroo: 15 October 2009 - 10:29 AM

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