Special Ops Paintball: Order #100010861 - Special Ops Paintball

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#1 User is offline   Stonedog 

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Posted 12 September 2009 - 02:59 PM

I placed my order 8/18.

Within a week or so I had everything but two items.

I am still missing:
SPECIAL OPS - TAC 8 or TPX TRI-MAG POUCH-SpecOps Digi 320 0042 28
SPECIAL OPS - RH TAC 8 HOLSTER-SpecOps Digi 320 0046 28

I called customer service the day it arrived.. I was told the material to make the above was stuck in customs as it came from China.

I am just curious as to the status of the rest of my order.

Thanks!
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#2 User is offline   Thumper113 

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Posted 13 September 2009 - 11:56 PM

i live outside of Chicago Illinois and it takes up to a full week to get my stuff after i put the order through.. so depending on where u live it could take some time

well when did u call?
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#3 User is offline   Stonedog 

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Posted 14 September 2009 - 08:04 AM

I made this order almost a month ago.....
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#4 User is offline   Thumper113 

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Posted 14 September 2009 - 08:48 AM

View PostStonedog, on Sep 14 2009, 10:04 AM, said:

I made this order almost a month ago.....

well when did you call and they told you they just got it?
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#5 User is offline   Stonedog 

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Posted 14 September 2009 - 11:40 AM

Roughly a week after I ordered it....I am not upset....just wanting an update!
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#6 User is offline   Thumper113 

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Posted 14 September 2009 - 12:36 PM

i would call again or email Mo

brian@specialopspaintball.com
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#7 User is offline   Private Silver 

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Posted 14 September 2009 - 03:49 PM

View PostStonedog, on Sep 12 2009, 05:59 PM, said:

I placed my order 8/18.

Within a week or so I had everything but two items.

I am still missing:
SPECIAL OPS - TAC 8 or TPX TRI-MAG POUCH-SpecOps Digi 320 0042 28
SPECIAL OPS - RH TAC 8 HOLSTER-SpecOps Digi 320 0046 28

I called customer service the day it arrived.. I was told the material to make the above was stuck in customs as it came from China.

I am just curious as to the status of the rest of my order.

Thanks!


Well, just my 2 cents, but if you ordered your stuff around 8/18, and got it around 8/25, but customs still had the material, think about it.

Say they kept it because they couldn't Contact SO due to that was roughly the time where it was a little hectic with the staffing. So, since they coudn't contact them, customs probably kept it (maybe not, but still). Now say they got the MATERIAL in to SO around saay...maybe 8/30. Since they had to be made, add another 2-5 days, depending on staff and other what not, so now were up to about 9/4. Now add for them to start shipping, and depending on when they sent it, might not have sent out until the following Monday, so it might not have been shipped until 9/7. Now add roughly 7-8 days for shipping time by the sounds of what you said, and it should get to you about...9/15, again, all variables, so it might've taken longer to send or make, thus increasing time.

So you might only have to wait another few days for em. :(
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#8 User is offline   gypsycurse 

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Posted 24 September 2009 - 03:34 PM

I apologize for the delay in response. We have been extremely busy with the sales and promotions, you are very important. The material is still on back order, I did just get word that the material finally made it passed customs though! So as soon as we get the material in we will be working on all of the back ordered items and shipping them out asap! Again, I'm sorry it has taken so long to follow up with you.

Breanna SO customer service
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