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#1 User is offline   ANSWERS 

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Posted 21 November 2008 - 04:20 PM

My store account is missing, and my brigade and forum account still exists. Im not sure what to do about this?


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#2 User is offline   SLING3R 

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Posted 21 November 2008 - 04:28 PM

View PostANSWERS, on Nov 21 2008, 04:20 PM, said:

My store account is missing, and my brigade and forum account still exists. Im not sure what to do about this?

without some more general information I can't really help much. One thing I will mention is to try setting up a new account online with your old information and everything should convert over.

Let me know if it doesn't work out.

Thanks,

Tony
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#3 User is offline   Liquid Plummer 

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Posted 24 November 2008 - 07:35 PM

I am experiencing the same problem. My forum login is still active and I log in regularly. My Brigade page is still active, and I log in regularly.

About a week or so ago I updated my e-mail address on both. The changes took effect with no error.

In the STORE though. I have grief. When I attemp to log in using my old email and password, I receive an error that username / password is incorrect. When I try to login using my NEW email and password, I get the same error.

Noticing the store seems to have been updated recently with new software, I attempted to create an account. Strangely, it won't let me because it recognizes me as already having an account, thanks to the brigade profile that I have had for quite some time.

Oh, and what happened to the little navigation buttons at the top of the screen to get from one area to another. (ie: the store, forum, etc). With the recent software update they ceased to exist.

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#4 User is offline   -SMITTY- 

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Posted 24 November 2008 - 07:43 PM

I've had the same problem. My forum/brigade is fine, but I can't log into the store. It said my password was wrong, so I had it send me a new password, but I never got the email. I tried to create a new account, but it recognized me as a member already :comp:
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#5 User is offline   MaverickMR2 

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Posted 26 November 2008 - 09:54 AM

Im having the same exact problem also, i order something off there, i get the emails that its being sent out and everything, but when i try to log in to track my order, my password doesn't work
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#6 User is offline   Nexus Rex 

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Posted 26 November 2008 - 11:50 AM

Could each of you please PM me your email address so I can look deeper into this. Your Brigade email and password should work for the online store. If not, then you should be able to create a new account with the same email address, and if that says you already have an account, then the forgot password should work!
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#7 User is offline   -SMITTY- 

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Posted 26 November 2008 - 02:27 PM

View PostNexus Rex, on Nov 26 2008, 01:50 PM, said:

Could each of you please PM me your email address so I can look deeper into this. Your Brigade email and password should work for the online store. If not, then you should be able to create a new account with the same email address, and if that says you already have an account, then the forgot password should work!


will do
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