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AGD Service? Rate Topic: -----

#1 User is offline   82ndx 

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Posted 27 January 2009 - 06:39 PM

Yo,

Looking to pick up a Tac-One from the AGD site. Before doing so I was wondering if anyone could offer some opinions on their customer service, delivery and online store. Anything appreciated.

Doug
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#2 User is offline   murdercrow 

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Posted 27 January 2009 - 09:07 PM

Bought my RT ULE Custom from the online store. Service was excellent, I called ahead of time to clear up a few last minute questions I had, delivery was super prompt even with the standard shipping, and the online store is pretty straightforward. And again, anything you can't figure out or find on the online store, you can call just to clarify.

I loved doing business with them, and I feel it's a shame I probably won't ever have to again!
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#3 User is offline   82ndx 

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Posted 27 January 2009 - 09:14 PM

Nice, I was hoping to hear something like that. They seem awesome and their products are spectacular from what I have gathered so it is good to know that their service follows suit.
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#4 User is offline   SOLIDUS SNAKE 

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Posted 27 January 2009 - 10:05 PM

I think the word 'amazing' sums up their customer service pretty well.
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#5 User is offline   82ndx 

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Posted 28 January 2009 - 12:18 AM

That's 2 for Pro, 0 for Con.
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#6 User is offline   Eskimo 

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Posted 28 January 2009 - 07:20 AM

the only blemish on thier service is that sometimes you may find a couple people calling in at the same time. In that case just leave your name and number and they usually call right back within 10 minutes.

Oh yea. there is only 1 guy, thats it, one guy on the phones. he's a nice guy. go ahead call any day of the week, it will be him.

other then that they can work through your orders and change them to your needs. if you want a frankin mag or something like that call em up.

Edit: yea got my Tac from there.... but i was cought in the back order.

This post has been edited by Eskimo: 28 January 2009 - 07:38 AM

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#7 User is offline   Enhander 

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Posted 28 January 2009 - 07:29 AM

Excellent customer service..Got my Tac-One from them direct. No complaints here!
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#8 User is offline   LoveMyMagMoreThanYou 

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Posted 28 January 2009 - 08:07 AM

Every time that I have dealt with them, I have had excellent service and prompt shipping. I bought my 'Mag back in the day when you could get a new one in stores.......
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#9 User is offline   TaCticulMerderer18 

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Posted 28 January 2009 - 08:50 AM

SSP is a dealer for AGD, they've always been easy to deal with. and yes there have been quite a few orders through SSP

Even if you don't see it on the site, we can still get it for you!!!
No, we won't be stocking .50 caliber anything....
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#10 User is offline   JKR 

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Posted 15 February 2009 - 03:21 PM

I have ordered parts directly from AGD and the customer service was top-notch. Order with confidence.
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#11 User is offline   THE Biscuit 

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Posted 15 February 2009 - 03:38 PM

Haven't had any problems ordering direct from AGD......ever, and I've been buying from them on and off for over 15 years.

This post has been edited by THE Biscuit: 15 February 2009 - 03:39 PM

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#12 User is offline   TaCticulMerderer18 

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Posted 05 March 2009 - 07:50 AM

its a shame that they've become a niche company with all the positives they have to offer the sport

Even if you don't see it on the site, we can still get it for you!!!
No, we won't be stocking .50 caliber anything....
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